Daily Archives: January 15, 2008

To reply, or to REPLY ALL

Today, I got an e-mail from somebody needing technical help. It was like somebody changed my job description to IT Support and forgot to tell me, which is nothing out of the ordinary where I work.

Hi, I have a login with ‘Editor’ privileges but can’t import or view images in my groups folders. Please help. Cheers, X

I wasn’t the only one getting the wrong e-mail, proved by the next item in my inbox:

i’d like to know who setup this email address and told people to use this as a support contact.

Yeah, I thought. But what do . . .

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